Based in San Jose, California, SignaSys, Inc. is a broadcast and new media systems integration and consulting firm. It has 60 employees, of which about 20 work on pre-project design and feasibility studies.  On a daily basis, those knowledge workers produce and maintain engineering documents in of a variety of formats, namely AutoCAD, Microsoft Word and Excel, as well as eMail documents stored in Microsoft Exchange public stores.  Ability to efficiently retrieve documents using both keyword-based and structured searches is crucial to sales personnel, since it would allow them to quickly identify previously created documents that can serve as basis for new projects, thus dramatically reducing pre-project design costs.  The SignaSys IT department found in Elmo's Enterprise Search products an efficient and reliable solution that would yield a quick return on investment with a minimal cost of ownership.

Said Jeff Mohler, SignaSys' IT Engineer: "Elmo's Enterprise Search solution has helped us reduce dramatically the costs associated with document redundancy, as well as document searching.  We were also very impressed with the high quality of the technical support we received from the Elmo Solutions people.  For us, that sells the product."